Returns & Exchanges
At Vali, we stand by the performance and quality of our gear. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unworn, unwashed gear with original tags attached into its original packaging or a secure mailing box.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, we will process your refund to the original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing